Please excuse the late response as I did not have an Internet connection over the holiday season.
Your concerns are of course very understandable. We do have a "Cancel Auto Renew" button on the subscriptions page. But you can always e-mail us at: . We'll be sure to rectify your situation as soon as possible.
Thank you for your response. I will contact you privately, and hopefully we can discuss why Arabic101 continued processing auto-payments, whilst not informing us that there would be no new lessons forthcoming.